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Terms and Conditions

ISO 9001 - 2008 Certified

1. Orders will be accepted at prices quoted until the expiration date stated on the quotation. Thereafter prices are subject to change.
2. In special or experimental processing and finishing or salvage processing, our charges are not contingent upon the success of the work or the benefit derived there from by customer, and all charges shall be due and payable in any event.
3. We assume no liability for any loss of or damage to merchandise or material while in transit to or from our factory, whether in trucks or vehicles owned by the customer or any third person action on the customer’s behalf, or for any loss of or damage to said merchandise or materials while the same are in other than our possession, and for any cause whatsoever, including, but not limited to theft, fire, casualty, or act of god.
4. We warrant that processing and finishing shall meet customer’s specifications supplied in writing with the order, provided customer supplies Seller with the required information and same is attached and made a part of the written shipping documents and is part of the acceptance by this company of the customer’s order.  When customer specifies methods and procedures to be followed, we shall comply whether or not the desired result is indicated.  We assume no responsibility for the correctness of such methods and procedures or the result when they are followed.  It is the responsibility of the customer to provide specific alloy information. We do not warrant the material furnished by customer is suitable or fit for processing and finishing. See attached complete warranty.
1. No claim for shortage in weight or count or effect in quality, whether latent or patent will be allowed unless presented in writing by certified mail within three (3) working days after receipt of material by the customer or the customer’s consignee to whom it is delivered, the customer hereby expressly assuming the risk of discovering such shortage or defect within such time.
5. Customer agrees to indemnify us and hold us harmless, including our employees, from any and all liability, loss, damage, and cost including attorney fees incurred by us or our employees as a result of any claim made or suit commenced against us or our employees, from any injury to persons or damage to property, of any nature, caused by the use of merchandise or material upon or to which processing or finishing was performed by us.
6. Deliveries made by us within ten (10) days of the time specified shall be deemed in full compliance with our agreement.  It is agreed that we shall have the right to make partial or installment deliveries, for which the customer shall pay at the contract price.  Defective delivery or non-delivery with the respect to any installment or partial delivery under this contract shall be a severable breach and shall not give the purchaser the right to treat the entire contract as breached. 
7. All customers’ merchandise in our possession shall be subject to a general lien for all monies owing by the customer to us, whether or not due or payable, and whether or not such monies are owing for work, labor, or services rendered or materials or equipment used in connection with such merchandise. 
8. Special tools, racks and fixtures required for the performance of the work described herein designated and built by us shall be and remain our property whether or not customer is charged for time and/or material in connection therewith.
9. During storage and transportation of customer’s material, customer’s containers used for delivery to us shall be used and any change damage resulting from the use of such containers shall be at the customer’s risk.  Should customer desire other packaging or containers, we will charge for material and handling and will provide such service upon receipt of written order.
10. We assume no responsibility for defective plating or other finish on materials or merchandise previously plated or finished by others.  Such detective merchandise will be returned to customer for refinishing or, at our option, stripped and refinished in our plant at customer’s expense.